BR Capital Holdings LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to responsibly handling the personal information you provide to us.

This Privacy Policy explains what information we may collect when you visit our website, request an estimate, contact us, or otherwise interact with us online; how we may use that information; and the choices available to you.
 

By using this website, you acknowledge the practices described in this Privacy Policy.
 

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a free estimate, schedule a consultation, submit a website form, or otherwise communicate with us.
 

This information may include:

• Name

• Email address

• Telephone number

• Property or project address

• Mailing address

• Preferred method of contact

• Information about your home or property

• Type of service requested

• Project descriptions

• Photographs or documents you choose to provide

• Preferred appointment dates or times

• Other information included in your message or request
   

You are not required to provide personal information simply to browse our website.
 

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.
 

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• General geographic location

• Pages visited

• Referring website

• Date and time of your visit

• Time spent on particular pages

• Website interactions
   

We may use this information to understand how visitors use our website, improve website performance, troubleshoot technical issues, and improve our marketing and customer experience.
 

3. How We Use Your Information

We may use information we collect to:

• Respond to questions and inquiries

• Provide requested estimates or consultations

• Schedule appointments

• Evaluate potential projects

• Communicate about your project

• Provide requested products or services

• Prepare estimates, proposals, or contracts

• Provide customer service

• Follow up regarding completed or potential projects

• Improve our website and services

• Understand how visitors interact with our website

• Maintain website security

• Maintain appropriate business and customer records

• Comply with legal and regulatory requirements

• Protect our company, customers, employees, and property
   

We may also use your information for other purposes when you have provided appropriate consent.
 

4. Free Estimate Requests

When you request a free estimate through our website, we may use the information you provide to contact you about your project.
 

Submitting an estimate request does not create a contractual relationship and does not obligate you or BR Capital Holdings LLC to proceed with a project.

We may contact you by telephone, email, or other method you provide for purposes related to your inquiry.
 

5. Text Messages

If you provide a mobile telephone number, we may use that number to communicate with you regarding an inquiry, appointment, estimate, or active project when appropriate.

If we separately offer promotional or marketing text messages, any required consent will be obtained before sending such messages.
 

Consent to receive marketing text messages, if offered, is not a condition of purchasing our services.
 

Message and data rates may apply depending on your mobile service provider.
 

6. Email Communications

If you provide your email address, we may use it to respond to your inquiry and communicate about estimates, appointments, projects, services, or other business matters.
 

If we offer promotional email communications, you may unsubscribe from those communications using the unsubscribe instructions included in the message.

You may continue to receive transactional or project-related communications when necessary to provide services or administer an existing customer relationship.
 

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand website traffic.
 

Cookies are small files stored on your device that may help websites remember preferences or understand how visitors use the site.
 

We may use analytics services to collect aggregated information about website activity, such as which pages are visited most frequently and how visitors arrive at our website.

Depending on your browser, you may be able to disable or limit cookies through your browser settings. Disabling certain cookies may affect website functionality.
 

8. Advertising and Marketing Technologies

We may use third-party advertising, analytics, or marketing services to help us understand website performance and reach potential customers.

These services may use cookies or similar technologies to measure advertising effectiveness, understand website visits, or provide advertisements based on interactions with our website.
 

Where required by applicable law, we will provide appropriate choices regarding these technologies.
 

9. How We Share Information

We do not sell your personal information for money.
 

We may share information with trusted third parties when reasonably necessary to operate our business or provide services to you.
 

These parties may include:

• Website hosting providers

• Website developers

• Customer relationship management providers

• Email or communications providers

• Scheduling services

• Payment processors

• Analytics providers

• Advertising and marketing service providers

• Product manufacturers or suppliers

• Subcontractors or service providers involved with your project

• Professional advisers

• Insurance providers

• Government or regulatory authorities when legally required

We expect service providers handling personal information on our behalf to use that information appropriately for the services they provide.
 

10. Contractors, Suppliers, and Project Partners

Exterior construction projects may involve manufacturers, material suppliers, subcontractors, inspectors, municipalities, insurance companies, or other third parties.

When reasonably necessary to evaluate, coordinate, schedule, or complete a project, we may share relevant customer or project information with these parties.

We limit such sharing to information reasonably necessary for the applicable business or project purpose.
 

11. Legal Requirements and Protection of Rights

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law

• Respond to a subpoena, court order, or lawful government request

• Protect our legal rights

• Enforce agreements

• Investigate suspected fraud or unlawful activity

• Protect the safety or property of our customers, employees, company, or others
   

12. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
 

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.
 

For that reason, please do not submit highly sensitive information through general website contact or estimate forms.
 

13. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, comply with legal requirements, resolve disputes, enforce agreements, or support an ongoing customer relationship.

Retention periods may vary depending on the nature of the information and our legal or business obligations.

14. Children's Privacy

Our website and services are intended for homeowners, property owners, and other adults seeking contracting services.

We do not knowingly collect personal information online from children under the age of 13.

If we become aware that information from a child under 13 has been submitted through our website without appropriate authorization, we will take reasonable steps to delete it.
 

15. Third-Party Websites

Our website may contain links to manufacturer websites, social media platforms, financing providers, suppliers, or other third-party websites.

Those websites operate independently from us and may have their own privacy policies and practices.
 

BR Capital Holdings LLC is not responsible for the privacy practices, security, or content of third-party websites.
 

16. Social Media

If you interact with BR Capital Holdings LLC through social media, information you provide may also be subject to the privacy practices of the applicable social media platform.
 

Information you make publicly available through social media may be visible to other users.
 

17. Your Privacy Choices

You may contact us to request that we:

• Update or correct certain personal information

• Stop certain marketing communications

• Answer questions about information you have provided

• Delete certain information when appropriate and legally permissible

Some information may need to be retained for legal, contractual, accounting, warranty, insurance, or legitimate business purposes.
 

18. Do Not Track

Some web browsers provide a “Do Not Track” setting.

Because there is not a universally accepted standard for responding to these signals, our website may not automatically respond to all Do Not Track requests.

You can manage many privacy and cookie preferences directly through your browser or device settings.
 

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or legal requirements.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

20. Contact Us

Questions regarding these Terms and Conditions may be directed to:

BR Capital Holdings LLC

brexteriorswi@gmail.com